ABOUT THE ART

What are the greeting card specifications?

Premium heavyweight card stock
4-1/4 x 5-1/2
Bright white, matte coated
Vibrant ink color and sharp detail that commands a second look

What are the greeting card envelope specifications?

4-3/8 x 5-3/4
Quality heavyweight stock
Gummed for sealing
Varying styles:
— European flap with deep pointed tip
— Square flap with simple, modern look
Colors complementary to card design

What are the art print specifications?

Velvet fine art paper
Bright white, acid free 100% cotton base with a rich velvet texture
Fine color fidelity
Smooth tonal transitions
Exceptional black density
Remarkable longevity
Archival inkjet ink for fine art prints

Are frames included with the prints? 

Frames in two sizes are optional, see individual product pages for details.
— 8 x 8 fineline with 4-3/4 x 4-3/4 mat opening
— 8 x 10 fineline with 4-3/4 x 6-3/4 mat opening
The exceptionally thin 1/8 inch face of the aluminum frame neatly defines images without overwhelming it. Included is a glass front, spring-steel retaining clips, hanger and easel. Matting is acid free with a white foam core.

What type of print process/ink do you use?

Inkjet printing
Specially formulated high-quality ChromaLife100+ dye ink
Vibrant, long-lasting color

I have a custom/personalized request I would like to make. How may I go about ordering it?

Dots & Moons™ does not offer custom artwork at this time.

THE FINE PRINT

Do you accept international orders? Do you ship internationally?

Yes, we accept and ship internationally. If you have questions, please contact us before placing your order.

May I return my purchase?

Yes, we do accept returns. If it's for reasons other than damaged merchandise (see following question), shipping and handling costs will apply. For your protection, please insure the return against loss or damage. 

How do I handle items damaged in shipping?

Email Dots & Moons™ immediately so a claim can be filed with the carrier. If possible, attach photos. The carrier reserves the right to inspect damage prior to settlement of a claim so please do not discard packaging or damaged merchandise until you have received confirmation of satisfaction from Dots & Moons™.

While  claim is pending, Dots & Moons™ will issue a replacement order or if preferable, offer a full refund including shipping and handling fees for the damaged merchandise.

Which credit cards do you accept?

All major credit cards are accepted.

Is my credit card information safe?

We value your privacy and have a purchasing forum powered by Stripe to protect your information. Our site is Level 1 PCI compliant and uses 128 bit SSL encryption to ensure credit card data is safe and secure.